Rittz Posted December 27, 2017 Share Posted December 27, 2017 Hey, I can't play the game/install the update. If I click on "OK" it says "Updating" for 35+ minutes (I think I had waited enough by then, heard someone waited for 75mins with no luck and sounds like waaaay more than what a revision update usually takes). And if I click on "CANCEL" it closes the application. I have no other buttons. What can I do? Thanks in advance Link to comment
Mike Posted December 27, 2017 Share Posted December 27, 2017 Reinstalling the client worked for many people. Link to comment
Malorne Posted December 27, 2017 Share Posted December 27, 2017 Could be your firewall too Link to comment
Rittz Posted December 27, 2017 Author Share Posted December 27, 2017 3 minutes ago, TheChampionMike said: Reinstalling the client worked for many people. It seems like it worked, though I lost all the custom sets, hotkeys, the traditional view, etc. Thank you anyway Link to comment
Munya Posted December 27, 2017 Share Posted December 27, 2017 1 hour ago, Rittz said: It seems like it worked, though I lost all the custom sets, hotkeys, the traditional view, etc. Thank you anyway If you ever have to do it again, save the contents of your config folder, specifically main.properties and yourcharactername.properties and place them back in the new config folder. Mike and Rittz 1 1 Link to comment
RolyatDerTeufel Posted December 28, 2017 Share Posted December 28, 2017 I uninstalled and when I restarted I got the error again. It says authentication isn't working or the firewall or server or whatever. Guess retrying the uninstall? Link to comment
XelaKebert Posted December 28, 2017 Share Posted December 28, 2017 31 minutes ago, RolyatDerTeufel said: I uninstalled and when I restarted I got the error again. It says authentication isn't working or the firewall or server or whatever. Guess retrying the uninstall? No. That is a network issue. Please post in Support Request. Link to comment
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