SplitShadow Posted June 18, 2022 Share Posted June 18, 2022 Hello im trying to find a way to contact the gms by accident i deleted the wroung account i had 2 saved with close names and typed the wroung one. is there anyway i can get back the shop flutes i bought? Martirino 1 Link to comment
Seth Posted June 18, 2022 Share Posted June 18, 2022 Hello. Are you talking about characters in your account? If so, please head to https://support.pokemmo.eu/ and login with your game account credentials and submit a support ticket (Support Request -> Character Recovery). I hope this helps. DoubleJ, MegaBladers, joaogabrielBM and 1 other 3 1 Link to comment
SplitShadow Posted June 19, 2022 Author Share Posted June 19, 2022 I couldnt even submit the ticket... when i tried to submit it after filling it all out it just gave me a message saying this character can not be recovered... this sucks Link to comment
Teddiursa Posted June 19, 2022 Share Posted June 19, 2022 1 hour ago, SplitShadow said: I couldnt even submit the ticket... when i tried to submit it after filling it all out it just gave me a message saying this character can not be recovered... this sucks The only reason why a character in the list can't be selected for recovery is if it was deleted more than 3 months ago. I see you use similar names for all your characters, so please make sure you are selecting the correct one for recovery. Also before making this request, make sure you have a slot available for the character to be recovered. We can't proceed with the request if you already have 3 characters in your account or if the name of the deleted character is already in use. Thanks! Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now