Jump to content


Photo

Pixel format not Accelerated

help!

  • Please log in to reply
27 replies to this topic

#1 fuzzyxteddybear

fuzzyxteddybear
  • Members

Posted 24 February 2013 - 11:28 AM

I understand that this topic has probably been posted before, but I have literally spent the last hour and a half trying everything to fix my problem, and it is now six in the morning, and I want to sleep.

My specs:


1) 64-bit Operating System

2) Java 32-bit Version 7 Update 15

3) Intel® HD Graphics 3000

4) Soul Silver

5) There is no console log in my “Log” folder…

My computer is a Toshiba Satellite L755-S5258.

I was able to play PokéMMO just fine last week or so, but now I keep getting the "Pixel format not accelerated" error message. I don't understand... Any help?

My dxdiag just in case.

http://25.media.tumb...hvvtmo1_500.jpg

#2 Elkaroo

Elkaroo
  • Members

Posted 24 February 2013 - 07:40 PM

try this:

http://www.mytoshiba...upport/download

#3 fuzzyxteddybear

fuzzyxteddybear
  • Members

Posted 24 February 2013 - 08:27 PM

I've been to that before after looking at a different thread, but the website doesn't have my series in its select options. "Toshiba Satellite L755-S5258." Do you know what drivers I need to update specifically?

#4 Elkaroo

Elkaroo
  • Members

Posted 25 February 2013 - 12:38 AM

What version of windows do you have? ( xp, vista, 7, etc)

#5 fuzzyxteddybear

fuzzyxteddybear
  • Members

Posted 25 February 2013 - 01:37 AM

I have Windows 7.

#6 Elkaroo

Elkaroo
  • Members

Posted 25 February 2013 - 01:42 AM

Try using the Intel site to check for driver updates

#7 fuzzyxteddybear

fuzzyxteddybear
  • Members

Posted 25 February 2013 - 01:58 AM

I looked through what needed to be updated, and here are the results:

http://25.media.tumb...hvvtmo1_500.jpg

But it doesn't make sense that I should need to update seeing as how I have recently updated my graphics (sometime in December) and that the game has worked after the updated graphics. I just don't know what possibly could have happened between the last time I played and now..

#8 Elkaroo

Elkaroo
  • Members

Posted 25 February 2013 - 02:02 AM

Can you move the Pokemmo folder to C:/ and try running it as an administrator. Then post the new console log.

#9 fuzzyxteddybear

fuzzyxteddybear
  • Members

Posted 25 February 2013 - 02:07 AM

I tried that and still got the same error message. And I still don't have a console log.

#10 Elkaroo

Elkaroo
  • Members

Posted 25 February 2013 - 02:10 AM

Can you reinstall the client .

#11 fuzzyxteddybear

fuzzyxteddybear
  • Members

Posted 25 February 2013 - 02:16 AM

I have tried that, and I just tried again. I still keep getting the same error message:

http://25.media.tumb...hvvtmo1_400.jpg

#12 Strychnine

Strychnine
  • Game Master

Posted 25 February 2013 - 02:18 AM

When was the last time you played?

#13 fuzzyxteddybear

fuzzyxteddybear
  • Members

Posted 25 February 2013 - 02:29 AM

February 2nd, 2013.

#14 fuzzyxteddybear

fuzzyxteddybear
  • Members

Posted 25 February 2013 - 02:58 AM

I just checked my log folder, and I now have a console log. So here it is.

http://pastebin.com/1Zfn6t5y

#15 Strychnine

Strychnine
  • Game Master

Posted 25 February 2013 - 06:46 AM

There's a problem with your graphics driver.

Uninstall it then reinstall with this driver: http://downloadcente...ndows 7 (64-bit)

#16 fuzzyxteddybear

fuzzyxteddybear
  • Members

Posted 25 February 2013 - 08:14 AM

I just tried uninstalling and reinstalling my graphics driver. I still get the same error message.

I have the console log and the error log here:

http://pastebin.com/cr8H2BPA

#17 Strychnine

Strychnine
  • Game Master

Posted 25 February 2013 - 09:35 AM

Could you please post a screenshot of your dxdiag page again?

#18 fuzzyxteddybear

fuzzyxteddybear
  • Members

Posted 25 February 2013 - 04:07 PM

http://25.media.tumb...hvvtmo1_500.jpg

#19 Halvaard

Halvaard
  • Members

Posted 25 February 2013 - 05:17 PM

Did you Uninstall, reboot, then install new driver?
If you don't reboot, the system isn't able to remove the old driver properly.

#20 fuzzyxteddybear

fuzzyxteddybear
  • Members

Posted 25 February 2013 - 06:37 PM

I did reboot.

#21 Strychnine

Strychnine
  • Game Master

Posted 25 February 2013 - 08:37 PM

Well, something isn't going right. Your dxdiag Page is still showing the old driver.

#22 fuzzyxteddybear

fuzzyxteddybear
  • Members

Posted 25 February 2013 - 10:40 PM

Well, when I installed it, this error came up. Is there a way to fix this?

http://24.media.tumb...hvvtmo1_500.jpg

#23 Strychnine

Strychnine
  • Game Master

Posted 25 February 2013 - 10:55 PM

Is this after you have uninstalled/removed the old drivers or before?

#24 fuzzyxteddybear

fuzzyxteddybear
  • Members

Posted 26 February 2013 - 12:43 AM

Yes. I uninstalled the old drivers and then rebooted my computer. After that I followed the link you gave me and installed the new drivers. During this, that pop-up appeared.

#25 Halvaard

Halvaard
  • Members

Posted 26 February 2013 - 12:53 AM

System Restore would roll back the old drivers, but that probably doesn't get you playing PokeMMO, but it does allow you to use for other games that are able to use the old driver.

Found a post from Intel on a similar install issue:

http://communities.i...om/thread/30906

I think what is going on is you have an OEM specific driver installed on your system that is blocking installing the Intel HD Graphics generic driver. There is a way to install the generic driver and overwrite the OEM installed driver however, you must be warned that you will loose any OEM customizations Dell made to the driver specific to your system.

If you want to try the generic driver, follow these steps:

1. Download http://downloadmirro...7_64-152612.zip

2. Extract win7_64-152612.zip to a folder on your desktop.

3. Open Control Panel

4. Open Device Manager

5. Double click on Display Adapters

6. Double click on Intel HD Graphics Family

7. Click on Driver tab

8. Click on Update Driver button

9. Click on "Browse my computer for driver software" option

10. Click on "Let me pick from a list of device drivers on my computer" option

11. Click on Have Disk button

12. On the Install From Disk dialog, click Browse

13. In the Locate File dialog, navigate to the folder you extracted the driver to in step 2 above.

14. When you have navigated to that folder, navigate to the Graphics sub-folder

15. In the Graphics sub-folder, you will see the file "igdlh64.inf", double click this file

16. You will then be back at the "Install From Disk" dialog, click OK

17. You will then be back at the "Update Driver Software" dialog, click Next

18. The driver installer will now start, wait for it to complete

19. When the process has completed, close the open Device Manager dialogs and you will be asked to reboot.

20. Reboot and you should be updated.





Also tagged with one or more of these keywords: help!