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Account issue. Password recovery via email issue


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Hello.

 

I have access to my account via my phone as the password is auto filled/saved. However I would like to play on my pc as well. I am using the passwords I believe it to be but it wont seem to work. When I press forget password, and i proceed to check for the email, it isn't appearing. I have looked in trash, and spam. 

 

I was wondering if there were anyone to update the email of my account as it is clearly bound to an older one I used when I was younger that I no longer have access to.

 

Thanks.

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Hello! To request an email change please follow these steps:

 

- Log into the game from your phone since you can access your account from there.

 

- Open the game menu and tap "Support Request".

 

- Create a ticket at Support Request -> Email Issue and select a new email which you have access to.

 

About your older account, you can create another ticket at Support Request -> Other and we'll see what we can do to recover it. ^^

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