Forgotten email and password

[domckoy]

I started playing this again but I my brother found my old account the we both I used to play with him back in 2014 but I can't remember the password or email because I was much younger is there anything I can do to get back my account?

[Damian]

Hi there and welcome back!

I'm not sure how likely it is that you'll be able to get your account back if you can't prove that you owned it. You can always try raising a support ticket here: https://support.pokemmo.eu/
 

That's probably your best bet, since the staff will be able to use their staff powers to look into it for you.

 

Hope this helps!

[domckoy]

Alri thanks will do,hope it works.

[Seth]

2 hours ago, MoxPeanut said:

Hi there and welcome back!

I'm not sure how likely it is that you'll be able to get your account back if you can't prove that you owned it. You can always try raising a support ticket here: https://support.pokemmo.eu/
 

That's probably your best bet, since the staff will be able to use their staff powers to look into it for you.

 

Hope this helps!

Hello. You cannot recover an account by submitting a support ticket from another account than the one you want to recover. ^^

 

8 minutes ago, domckoy said:

Alri thanks will do,hope it works.

Hello. You will need to try and remember your password or e-mail as you will not be able to retrieve account credentials by submitting a ticket from another account. You can use the following options and then check any of your e-mail addresses, including their spam and junk folders:

https://pokemmo.eu/account_forgot_password/

 

If you retrieve your password but have issues logging into your account, you can submit a ticket to us with the affected game account (Support Request -> Email Issue). 

 

I hope this helps. Good luck!