Im back after years but I cant play

[Antikdunkelheit]

Hello, many years passed since I played for last time and today I remember this game and download it, but when I try to log in it tells me im trying to log from new device.

My old email which was linked to my account is deleted, I know my username and password I just need to link my old account to my new email so I can play.

My account its like 10 years old I hope I can play on it again please help :(

[Rache]

https://pokemmo.eu/account_change_email/

 

You can use this to change your email to one you have access to.

[Antikdunkelheit]

Just now, Rache said:

https://pokemmo.eu/account_change_email/

 

You can use this to change your email to one you have access to.

Already did like 30min ago but didnt got any email, I checked spam folder also.

[Lacei]

Hi there, 

 

The change email request form only works if you have access to the original email. (In this case, the deleted one.)

Since you've stated you don't, I'd recommend making a Support Ticket here - https://support.pokemmo.eu/login/ under the "Email Issue" Section and one of the staff members will assist. 

 

Have a good day!

[RealMak]

Welcome back to the game! We are glad to have you back

[Antikdunkelheit]

16 hours ago, Lacei said:

Hi there, 

 

The change email request form only works if you have access to the original email. (In this case, the deleted one.)

Since you've stated you don't, I'd recommend making a Support Ticket here - https://support.pokemmo.eu/login/ under the "Email Issue" Section and one of the staff members will assist. 

 

Have a good day!

Thank you but when I try to send the formulary and press the sent button it redirects me to https://pokemmo.eu/account_change_email/ without any confirmation, don't know if it's normal.