Ban appeal system

[Xigbar]

Hello mmo community & staff members

 

First of all, I wish you are having an excellent day full of health and fun. I wanna clarify that this is not a Ban appeal & I'm not banned. This is a topic to talk about How SGM usually judge ban's and ban appeals 

 

I know that must be hard to make this game "Healthy" with the kind of people who usually join the game. But talking seriously lately I watched a wave of bans for "RMT" some are friends and other ones just randoms.

 

I took the work of investigating a bit about the situation and I found something interesting about this. I saw that many of the players banned were banned unfairly. Most of them got proof about they didn't make the RMT. Most of them just give money to their friends' other ones just kept the mons and money from players who quit the game and after a week or 2 weeks He returned to the game and He gave back their stuff. The players I'm talking about showed to the SGM the proofs about this misunderstanding but the SGM rejected to even show up the proofs about RMT to them which is weird cause If it's true SGM don't need to share to all the server the proofs of why They are banning someone but I think at least they must show the proofs to the players with the punishment and they didn't do that, They never showed up the proofs to them. 

 

I watched something curious about this situation too. A case of RMT happened last month in November. The player bought a valuable item with in real life money. The player who has done this wasn't banned and is playing free without any kind of punishment. This is not the issue at all. The real issue and is kinda a worrying situation is that one of the SGM knew about this situation via Discord and he just does what this guy asked for "I hoped in a sense you'd help me out a last time. Maybe turn an eye".

 

The SGM answer was the next one "cause You lost something you will not be banned". This is just a resumed answer which I think is enough. Having knowledge about RMT and not banning that for a SGM is kinda bad. So If I do RMT and lose something and confess to an SGM. I will have no punishment and will be able to play free even if I hurt the game and I broke the rules? 

 

The SGM suppose to act fair and square without any preference. They suppose to be fair judges under the ban situation and more in RMT situation. I wanna ask something directly to @Squirtle & @Kyu. RMT suppose to be an instant ban. Why this player wasn't banned and forced to do the ban appeal like any other player? Being a friend of an SGM is proof enough to not be banned? I'm showing up this situation cause is kinda unfair, is against the rules and hurts the game They suppose to apply the same judgment to all the players not only a few ones. 

 

In my opinion, the SGM must re-think how they judge the ban appeal. We have clearly innocent players with proofs and even witnesses who are permabanned just cause they are not SGM friend.

 

I know this may cost me a ban from forums or warning but This must be showed up to have a better ban appeal system. I know SGM are not gods and can make mistakes like happened in the past but Watching the mistake and refuse to change even having the proofs and witnesses about that is kinda bad. I suggest to before to reject a ban appeal read all the proofs the players send to you. Like a friend told me a long time ago "The really smart people use to recognize a mistake" I know you are smart enough and will rewatch the last cases of RMT where some players are innocent.

 

You guys are hurting the game just banning the players who have a lot of money for any silly reason and players who ADMIT in front of you the RMT are free without any kind of punishment. 

 

I hope for a reply about this situation or an explanation at least which is What am i looking for. Please take more serious the bans appeals. Avoid ban appeals from players who just wanna really know why that happen is bad. 

[SiWall]

#FreeGaucho

 

[Xigbar]

Just to add. If a SGM just ignored the RMT i mentioned above I think you should re check the last RMT cases from the last 2 months. At least. You don't know what can u find there. 

Pd: I have the proofs about the SGM if needed too. 

Edited December 9, 2020 by Xigbar

[Xigbar]

1 minute ago, SiWall said:

#FreeGaucho

 

#Freeallunfairbannedplayers #nomoreSGMcorruption #Nomorepowerabuse #lookingformorehashtags #hashtag

[MendeeZ]

#FreeGaucho #FreeSuperman

 

Edited December 9, 2020 by MendeeZ

[Supermann]

I hope you'll check my appeal because I have solid proof that I only trade with people I know. But anyways, it's still your choice. After all, this is PokeMMO a game that is bs. A game where SGM just ban you and never even look/give attention to your appeal or give you a chance to defend. They just ban you because they are God.

[GauchoPower]

I agree, I hope this post serves to better analyze the cases of ban, I gave all the necessary evidence and I will continue looking for them to prove my innocence.

Edited December 9, 2020 by GauchoPower
A

[Xigbar]

I still thinking that is unnecessary to be friend of a SGM to have a check of any kind of Ban appeal or just to avoid a Ban. 

[GodofKawaii]

still waiting to see how long untill this thread gets thrown into not even trash but deleted from existence all together

[Xigbar]

1 minute ago, GodofKawaii said:

still waiting to see how long untill this thread gets thrown into not even trash but deleted from existence all together

When something is true is hard to erase it. 

[GodofKawaii]

i'll be suprised if desu actually replies with an anime gif 

[Xigbar]

3 minutes ago, GodofKawaii said:

i'll be suprised if desu actually replies with an anime gif 

If she do that is ok. I hope an xmas gift

 

[xPauu]

I totally agree with you!

I got banned  for "RMT" and of course I didn't do that... Even Kudasai said on my ban appeal I got banned because my account was related to another involved in rmt.   
The other guy who got banned with me (he did rmt a couple times and I got proofs too) got unbanned because he was friends with an ex  sgm....

 

seems that being friends with a SGM you kinda get privileges 

 

[Desu]

This isn't a full response, it's only my initial thoughts.

 

First of all, to address your complaints about being being banned "unfairly", you can't provide proof you didn't do something. You can provide all the proof in the world that you had some legitimate transactions and exclude the parts you don't want to admit. Everyone claims to be innocent, points to a few things they think clears them while pretending there was nothing else. We do not publicly discuss bans, so users feel impunity to claim their innocence without fear of being called out.

 

Ban appeals are not a place to argue your innocence, they are a place for oversight and review of bans and for us to be able to inquire about specific actions taken.

 

I haven't had a chance to look into the other claims yet, but one thing I can say is a player claiming to be a friend of staff doesn't actually mean they have a personal relationship with a staff member. This particular member in question is not friends with any SGM, even if he claims to.

 

 

 

 

[Xigbar]

8 minutes ago, Desu said:

This isn't a full response, it's only my initial thoughts.

 

First of all, to address your complaints about being being banned "unfairly", you can't provide proof you didn't do something. You can provide all the proof in the world that you had some legitimate transactions and exclude the parts you don't want to admit. Everyone claims to be innocent, points to a few things they think clears them while pretending there was nothing else. We do not publicly discuss bans, so users feel impunity to claim their innocence without fear of being called out.

 

Ban appeals are not a place to argue your innocence, they are a place for oversight and review of bans and for us to be able to inquire about specific actions taken.

 

I haven't had a chance to look into the other claims yet, but one thing I can say is a player claiming to be a friend of staff doesn't actually mean they have a personal relationship with a staff member. This particular member in question is not friends with any SGM, even if he claims to.

 

 

 

 

THANK YOU FOR THE PADORU!!!

I sent you proofs in ur private in forums about this situation. Proofs are directly about Staff ignoring and not punishing RMT.

 

Edited December 9, 2020 by Xigbar

[Xigbar]

7 minutes ago, Desu said:

This isn't a full response, it's only my initial thoughts.

 

First of all, to address your complaints about being being banned "unfairly", you can't provide proof you didn't do something. You can provide all the proof in the world that you had some legitimate transactions and exclude the parts you don't want to admit. Everyone claims to be innocent, points to a few things they think clears them while pretending there was nothing else. We do not publicly discuss bans, so users feel impunity to claim their innocence without fear of being called out.

 

Ban appeals are not a place to argue your innocence, they are a place for oversight and review of bans and for us to be able to inquire about specific actions taken.

 

I haven't had a chance to look into the other claims yet, but one thing I can say is a player claiming to be a friend of staff doesn't actually mean they have a personal relationship with a staff member. This particular member in question is not friends with any SGM, even if he claims to.

 

 

 

 

The proofs I sent you have clear RMT and a SGM not punishing that even if he lost money too. That's not excuse. Like SGM say all the time.

RULES ARE RULES. 

PD: They don't even bother to check any ban appeal or evidence so like I said in the post. We need a better ban appeal system or people who can follow the ban reasons. 

Edited December 9, 2020 by Xigbar

[Xigbar]

10 minutes ago, Desu said:

This isn't a full response, it's only my initial thoughts.

 

First of all, to address your complaints about being being banned "unfairly", you can't provide proof you didn't do something. You can provide all the proof in the world that you had some legitimate transactions and exclude the parts you don't want to admit. Everyone claims to be innocent, points to a few things they think clears them while pretending there was nothing else. We do not publicly discuss bans, so users feel impunity to claim their innocence without fear of being called out.

 

Ban appeals are not a place to argue your innocence, they are a place for oversight and review of bans and for us to be able to inquire about specific actions taken.

 

I haven't had a chance to look into the other claims yet, but one thing I can say is a player claiming to be a friend of staff doesn't actually mean they have a personal relationship with a staff member. This particular member in question is not friends with any SGM, even if he claims to.

 

 

 

 

I can even dig a bit more (I already done it) Around all this kind of situations. irregular stuff on their choices taken about RMT bans. I have more proofs about the actual situation

 

[Desu]

15 minutes ago, Xigbar said:

PD: They don't even bother to check any ban appeal or evidence so like I said in the post. We need a better ban appeal system or people who can follow the ban reasons. 

Did you even read my reply? Ban appeals are not a place to argue your innocence, they are a place for oversight and review of bans and for us to be able to inquire about specific actions taken.

 

I can assure you we do review evidence in every appeal.

 

7 minutes ago, Xigbar said:

I can even dig a bit more (I already done it) Around all this kind of situations. irregular stuff on their choices taken about RMT bans. I have more proofs about the actual situation

I'm confused as to why you haven't sent it already if you have more proof. Send me everything you have via PMs.

[Xigbar]

1 minute ago, Desu said:

Did you even read my reply? Ban appeals are not a place to argue your innocence, they are a place for oversight and review of bans and for us to be able to inquire about specific actions taken.

 

I can assure you we do review evidence in every appeal.

Sorry yes I did. But if the actual staff dont read the evidence and all the player bring them then it's kinda impossible. Thats why im talking ban appeal system.

 

2 minutes ago, Desu said:

i'm confused as to why you haven't sent it already if you have more proof. Send me everything you have via PMs.

I already sent you all in your pm in your forum account. We can continue there to avoid any other drama if you like. You can close this post if it's better too. 

[Xigbar]

10 minutes ago, Desu said:

 

I'm confused as to why you haven't sent it already if you have more proof. Send me everything you have via PMs.

Edited December 9, 2020 by Xigbar

[urquidi]

18 minutes ago, Desu said:

Leíste mi respuesta? Las apelaciones de prohibición no son un lugar para argumentar su inocencia, son un lugar para supervisar y revisar las prohibiciones y para que podamos preguntar sobre las acciones específicas tomadas.

 

Puedo asegurarles que revisamos la evidencia en cada apelación.

I understand this point but I really do not understand then the name of the appeal if the innocence of a banned player is not allowed to be proven, then what actions should be taken to prove such innocence? I also think that at least the players should at least have the proof of what we did and not just answers like "we know he did it" or "we know he is guilty" without giving any proof or opportunity to give any that proves innocence then maybe also think about it and how to improve it since each player deserves the opportunity to defend themselves

[Kupokun]

Speaking from experience of having a 7-day Ban with the reason of "Scam" & had the provided proof otherwise & getting approved after further reviewing, I can ensure you they do check all of them. 
Having any connection with staff is merely a friendship | small talk | Catching up & that's it. 
When it comes down to doing their job, they can't be biased.. no matter how well they know someone, even within the staff ranks included they get the same treatment if they did something wrong.

RMT is straight up banned, end of story. 
Better safe then sorry because %90 of them will make a ban appeal so they can review it further regardless.
 

[FighterChamp]

Well Just to Clarify A SGM Banned All My Alt By Himself/Herself though I was his/her Friend. And Then Said Me In Discord that It Was me -.-

It wasn't RMT, But Still there is no profit of being Friends with SGM. 

Edited December 10, 2020 by FighterChamp

[Xigbar]

24 minutes ago, Kupokun said:

Speaking from experience of having a 7-day Ban with the reason of "Scam" & had the provided proof otherwise & getting approved after further reviewing, I can ensure you they do check all of them. 
Having any connection with staff is merely a friendship | small talk | Catching up & that's it. 
When it comes down to doing their job, they can't be biased.. no matter how well they know someone, even within the staff ranks included they get the same treatment if they did something wrong.

RMT is straight up banned, end of story. 
Better safe then sorry because %90 of them will make a ban appeal so they can review it further regardless.
 

I think u didn't paid atention about the post. I know much people will try to clarify about being friends of a SGM have nothing to do about having favour about being banned or not.

Someone already spoke about that too above. I'm speaking about a curious situation happened in few weeks ago with proofs in hand. Is not empty talk. I even quote a bit of that that conversation say. A confession of RMT to a SGM and asking for not being banned for that. Clearly against the rules. 

 

They don't check ban appeal and that's a reality. You can ask around mmo community and will tell you If they pay atention or not to ban appeals.

 

Ban appeal system is kinda bad. Players dont get same treatment aswell. You were lucky they checked ur appeal but other players are not lucky like you. 

Thank you for talking about your own experience kupo but I think is not the same with all the players. 

[Xigbar]

17 minutes ago, FighterChamp said:

Well Just to Clarify A SGM Banned All My Alt By Himself/Herself though I was his/her Friend. And Then Said Me In Discord that It Was me -.-

It wasn't RMT, But Still there is no profit of being Friends with SGM. 

Hello!!

Sorry to hear that but I'm still thinking is diferent with every player. The stuff i sent already is a proof about that. SORRY AGAIN1!