AlexPG Posted June 3, 2020 Share Posted June 3, 2020 Hi very good, I have not connected to PokeMMO several months ago I was an Active player and now that I try to connect I get this message: [Image removed] unfortunately in my absence time my email was deleted and I tried to recover it with a lot of time and options and I could not not let me, so I tried to change my character to another E-mail to see if this problem was solved. I put all the information correctly and I got a message that I should wait between 24 to 48 hours to receive some kind of message to my new mail ..... wait 7 days and I still did not get any message ... check: _ Inbox _ Unwanted mail _ Erasers _ Messages (Priority) _ Messages (Others) and nothing, check all the inbox options and nowhere did I see any PokeMMO messages What should i do to recover my account? Could it be that an ADMINISTRATOR could help me with this problem? I would not want to lose my account ... with my game character I had already unlocked the regions: KANTO - HOEN - TESELIA Also: COMPETITIVE POKEMONS - YEARS OF TIME AND DEDICATION IS NOT EASY I AM WILLING TO GIVE MUCH MORE INFORMATION TO SOME ADMINISTRATOR TRAINED TO PROVE I AM THE SAME PLAYER - ALL THE NAMES OF USERS AND (PASSWORDS) THAT I USED IN MY PREVIOUS COMPUTER THAT STOPPED WORKING - CLOTHES OR OBJECTS THAT I Wore IN MY MAIN GAME CHARACTER BEFORE I LEFT THE GAME FOR A FEW MONTHS WITH ALL THIS INFORMATION OR MORE THAN I COULD GIVE, IT WOULD BE IMPOSSIBLE FOR ANOTHER PLAYER TO MAKE ME GO BY ME * Hopefully someone professionally trained for this type of case will help me * Thank you Link to comment
Teddiursa Posted June 3, 2020 Share Posted June 3, 2020 Hello! First, please do not share your personal infos in public. I removed the picture for your safety. About this issue, please contact us in this section and we will help you with your account: https://forums.pokemmo.eu/index.php?/forum/47-support-request/ Thank you! Link to comment
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