xuania Posted March 20, 2020 Share Posted March 20, 2020 I haven't had any problems while playing the game until yesterday. I had just beat the Elite Four when my game crashed. I tried reopening it, but when I selected my character it crashed again. None of my other characters crash, just the main one. When I reopen the game I get a box with the title "Fatal Rendering Error." I play on windows (64-bit) and the log file shows as follows: # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_IN_PAGE_ERROR (0xc0000006) at pc=0x0000000002d629cc, pid=704, tid=0x000000000000342c # # JRE version: OpenJDK Runtime Environment (Zulu 8.44.0.11-CA-win64) (8.0_242-b20) (build 1.8.0_242-b20) # Java VM: OpenJDK 64-Bit Server VM (25.242-b20 mixed mode windows-amd64 compressed oops) # Problematic frame: # v ~StubRoutines::jint_disjoint_arraycopy # # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows # # If you would like to submit a bug report, please visit: # http://www.azulsystems.com/support/ # --------------- T H R E A D --------------- Current thread (0x0000000002a2e800): JavaThread "main" [_thread_in_Java, id=13356, stack(0x0000000002b10000,0x0000000002c10000)] siginfo: ExceptionCode=0xc0000006, ExceptionInformation=0x0000000000000000 0x000000002c414000 0x00000000c000009c Registers: RAX=0x000000002c414298, RBX=0x00000000000003cc, RCX=0x00000000000000f3, RDX=0xffffffffffffffaf RSP=0x0000000002c0f110, RBP=0x0000000002c0f110, RSI=0x00000000fbb0ae58, RDI=0x000000002c41428c R8 =0x00000000000000f3, R9 =0x0000000000003798, R10=0x00000000000003cc, R11=0x00000000fbb0aa88 R12=0x0000000000000000, R13=0x000000000000e5f0, R14=0x00000000fbaf1d30, R15=0x0000000002a2e800 RIP=0x0000000002d629cc, EFLAGS=0x0000000000010286 Top of Stack: (sp=0x0000000002c0f110) 0x0000000002c0f110: 00000000000003cc 00000000031ae9af 0x0000000002c0f120: 0000000002a2e800 00000000fbafd500 0x0000000002c0f130: 00000000fbafd4a8 0000000000000000 0x0000000002c0f140: 00000000fbafd910 00000000000003f8 0x0000000002c0f150: 00000000fbafd518 00000000fbafd518 0x0000000002c0f160: 00000000fbafd910 0000000000000009 0x0000000002c0f170: 0000000002c0f1b0 0000000002c0f1a0 0x0000000002c0f180: 00000000132fb770 00000000fbaf1d30 0x0000000002c0f190: 00000000fbafc0e8 00000000031c9e24 0x0000000002c0f1a0: 0000000000000000 0000000000000206 0x0000000002c0f1b0: 00000000fbafc0e8 0000000003a01670 0x0000000002c0f1c0: 0000000000000000 0000000000000000 0x0000000002c0f1d0: 0000000000000000 0000000000000000 0x0000000002c0f1e0: 00000001001f1380 00000001001ed258 0x0000000002c0f1f0: 00000001001f1968 00000001001f1770 0x0000000002c0f200: 00000001001f1578 00000000fbaf2120 Instructions: (pc=0x0000000002d629cc) 0x0000000002d629ac: 49 8b f2 48 33 c0 c9 c3 0f 1f 84 00 00 00 00 00 0x0000000002d629bc: 66 66 66 90 c5 fe 6f 44 d7 c8 c5 fe 7f 44 d6 c8 0x0000000002d629cc: c5 fe 6f 4c d7 e8 c5 fe 7f 4c d6 e8 48 83 c2 08 0x0000000002d629dc: 7e e2 48 83 ea 04 7f 10 c5 fe 6f 44 d7 e8 c5 fe Register to memory mapping: RAX=0x000000002c414298 is an unknown value RBX=0x00000000000003cc is an unknown value RCX=0x00000000000000f3 is an unknown value RDX=0xffffffffffffffaf is an unknown value RSP=0x0000000002c0f110 is pointing into the stack for thread: 0x0000000002a2e800 RBP=0x0000000002c0f110 is pointing into the stack for thread: 0x0000000002a2e800 RSI=0x00000000fbb0ae58 is an oop [error occurred during error reporting (printing register info), id 0xc0000005] Stack: [0x0000000002b10000,0x0000000002c10000], sp=0x0000000002c0f110, free space=1020k Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code) C 0x0000000002d629cc Not sure if this is enough information, but I have tried to uninstall and reinstall the game (It didn't work). I love this game and hope someone can help me fix this problem. Link to comment
EazyL Posted March 20, 2020 Share Posted March 20, 2020 Hello @xuania do you have the java update? Have you tried to repair the client? Link to comment
xuania Posted March 20, 2020 Author Share Posted March 20, 2020 8 minutes ago, EazyL said: Hello @xuania do you have the java update? Have you tried to repair the client? I have done both it still crashes. Link to comment
EazyL Posted March 20, 2020 Share Posted March 20, 2020 1 hour ago, xuania said: I have done both it still crashes. If you are having difficulty with the game client (freezes, crashes, etc), please post in Support Request (click here) Link to comment
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