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Senior Game Master
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About SecretDjinn

  • Birthday 10/27/1995

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  1. Good day; This person is not cheating; it seems as though you're experiencing harsh latency issues with the client. Please make sure to close other apps that might be taking up more bandwidth, and if the issue persists please make sure to submit a ticket via this platform explaining what's happening: http://support.pokemmo.eu/ Thanks for your time and attention.
  2. Good day Companioncuybe. The Floating Counter App was not the reason you were punished for, your account has been blocked because you were caught botting in other accounts. The reason we took this long to reply is because we had to make sure the evidence gathered was accurate, to which we ended up deciding it was. We would appreciate not bringing any harassment to any staff member. We don't expect you to be honest about your appeal, but bringing this up to our forums when the decision has been made will not change the verdict emitted. Thanks for your time and have a ni
  3. There's quite a few obstacles when it comes to implementing an ingame voice chat, which is why in most MMOs there isn't one. The first one and of course the most glaring is that it's supremely difficult to moderate. It's no secret as well that this leaves room for a lot of harassment, which is much harder to deal with as opposed to text based chats. There's also really not much of a benefit in terms of gameplay considering there isn't any co-op content ingame which would require that type of communication. In the future please make sure to submit suggesti
  4. Please appeal only via this link: http://support.pokemmo.eu If you see any others breaking the rules as well make sure to use the same platform to report them.
  5. Olá; por favor, certifique-se de verificar seu e-mail no jogo através de qualquer PC em qualquer centro de Pokémon, tudo que você compra via GTL fora de um PC é enviado diretamente para o sistema de correio. Hi there; please make sure to check your ingame mail via any PC in any pokemon center, everything you purchase via GTL outside of a PC is sent directly to the mail system.
  6. ROMS are files required to play the game as stated in: https://pokemmo.eu/downloads/ We cannot aid you in finding them, you're gonna need to do this yourself. Thanks for your understanding and wish you good luck.
  7. You had a considerable time frame to submit your appeal; since it's been past 6 months, you're not allowed to submit an appeal.
  8. If it was not stated in your appeal, you're free to carry on playing on a newly created account. Otherwise you're not allowed to use our services anymore. Si no fué dicho en tu apelación, eres libre de seguir jugando en una cuenta nueva. De lo contrario no tienes permitido usar nuestros servicios.
  9. http://support.pokemmo.eu Por favor apele solo a través de esta sección, siempre asegurese de leer correctamente la razón de baneo. Buena suerte.
  10. http://support.pokemmo.eu/ Please appeal via this link.
  11. Por favor intenta redescargar y reinstalar el cliente: https://pokemmo.eu/downloads/ Para cualquier problema de inicio de cuenta emite un ticket a través de https://support.pokemmo.eu/login/.
  12. This thread has pointed out a few misunderstandings. As mentioned earlier, displaying our evidence to the banned player when it comes to more serious punishments like botting or RMT makes them aware of what to avoid the next time, if they attempt to do the same. Despite players coming to the forums and saying they were just banned for no reason, we do ban when evidence is enough to support it. Every piece of evidence we gather before and after issuing a punishment is reviewed by higher ranked staff, and the point of the appeals is to give these a re-revision in case som
  13. Hi there; You're able to play through all the regions with a single character! Once you earn 4 badges in your first region you'll be free to travel to a new one via the port city of each region, those would be Pastoria city for Sinnoh, Vermilion city for Kanto, Slateport city for Hoenn and Castelia city in Unova.
  14. We're unable to help you find them as stated in the download website, you'll need to find them on your own. If you'd like to install them just click the client management button located in the login screen, that should take you directly to the folder as well. Good luck.
  15. Congrats on your graduation! Wish you the best in life and, who knows, maybe you can come back some day! Thanks for playing this game nevertheless c:
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