I totally understand the challenge that developers has to make new stuff and to implement players ideas on this game, but I have to agree with you. I have my own complaints about the game and ideas to how get those stuff better, but it sometimes seems it can't reach the staff. People already said a thousand of things that I would like to say to improve but meh... No changings at all. It kinda bores me too.
One thing that REALLY bothers me and is so simple to improve is how this game isn't translated to portuguese yet (and also other languages). For example, we have Brazil, Portugal and a lot of countries in Africa that speaks portuguese and not having translation for it repels those gamers, gamers that could be active and making this game even better. ANYONE in those countries has any obligation to speak english. Let me remind you that Brazil is almost a continent 'cause of it territorial extension + population and portuguese is one of the most complex languages in the whole world. So, if you grow up speaking portuguese, is hard to learn other language. I learned all by myself but I'm an exception, nobody has any obligation to be like me.
More people playing = more donation for staff continues doing it job = more resources to improve the game = endless cyrcle of joy.
So, that said, I have my complains. But I still love this game. It mades me happy a lot of times and I'm thankful for that. But, I don't have to agree with everything, this bothers me a lot.