Hello!
Please create a new ticket in the type "Ban Appeal", making sure you are connected to the punished account here.
Link:https://support.pokemmo.com/login
If you already made your appeal and it was rejected, there is nothing that can be done, we cannot help you.
Thank you!
Hello!
There is a specific ticket type to request a character recovery for a character that was deleted.
Please create a new ticket in the type "Support Request" and subtype "Character Recovery", making sure you are logged in the affected account here.
Link: https://support.pokemmo.com/