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BrokenBulb

Game Master
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Posts posted by BrokenBulb

  1. Hello!

     

    What is the brand and model of your tablet? Also, do the files not appear on your file manager at all or is the game not recognizing them after importing?

     

    Let me know if you're any errors too.

     

    Thank you!

  2. Hola,

     

    Puede apelar las prohibiciones en nuestro sitio web de soporte iniciando sesión con la cuenta afectada y creando un ticket en el tipo de Apelación de prohibiciones: https://support.pokemmo.com

     

    Si ya presentó una apelación y fue rechazada, no se puede hacer nada y su cuenta permanecerá prohibida.

     

    A menos que se indique lo contrario, eres libre de seguir jugando con una cuenta nueva.

     

    Además, incluya una traducción al inglés en sus publicaciones futuras, ya que es un requisito en los foros.

     

    ¡Gracias!

     

    -

     

    Hello,

     

    You can appeal bans on our support website by logging in with the affected account and creating a ticket under Ban Appeal type: https://support.pokemmo.com

     

    If you've already made an appeal and it was rejected, there is nothing that can be done and your account will remain banned.

     

    Unless told otherwise, you are free to continue playing with a new account.

     

    Also, please include an English translation on your future posts as it is a requirement on forums.

     

    Thank you!

  3. Hola,

     

    En el futuro, incluya una traducción al inglés cuando publique, ya que es un requisito en los foros.

     

    Normalmente, recibirás un mensaje para reproducir usando el renderizador ANGLE, pero como tu dispositivo es de 32 bits, no lo admite.  No hay nada que podamos hacer para ayudar en este caso y solo podemos sugerirte que juegues en un dispositivo diferente.

     

    Puede intentar actualizar los controladores de gráficos, pero no esperamos que esto sea útil.

     

    Lamento que no podamos ayudar más.

     

    -

     

    Hello,

     

    In the future, please include an English translation when posting as it is a requirement on forums.

     

    Normally, you would receive a message to play using ANGLE renderer, but since your device is 32-bit it does not support it. There isn't anything we can do to help in this case and we can only suggest that you play in a different device.

     

    You can try updating your graphics drivers, but we don't expect this to be helpful.

     

    I'm sorry we couldn't help further.

  4. Hello!

     

    It is perfectly fine to create a second account. You can have up to 3 characters per account and unlimited accounts per email.

     

    If you wish to play with multiple accounts simultaneously however, you'll have to use a different device for each account.

     

    Hope this clarifies!

  5. ¡Hola! Crea un ticket en nuestra plataforma de soporte con tu cuenta del juego para que podamos investigar este problema: https://support.pokemmo.com

     

    Además, incluya una traducción al inglés en sus publicaciones futuras, ya que es un requisito en nuestros foros.

     

    ¡Gracias!

     

    -

     

    Hello! Please make a ticket on our support platform with your in-game account so we can investigate this issue: https://support.pokemmo.com

     

    Also, please include an English translation on your future posts as it is a requirement on our forums.

     

    Thank you!

  6. Hello!

     

    The mobile version of PokeMMO only supports mods currently and most of them should be compatible.

     

    You can import mods by going to the login screen menu and selecting Mod Management.

     

    Hope this helps! Let me know if you have any additional questions.

     

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