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BrokenBulb

Moderator
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Everything posted by BrokenBulb

  1. It's all good. SGMs deal with countless appeals daily, and their everyday duties keep them busy most of the time. So don't worry about it, I'm sure you weren't left out. :)
  2. It will take as much time as needed. Nagging the staff to review your appeal won't speed up the process. Please wait patiently for a response.
  3. Hello! You need to raise your client's memory allocation value. Please follow the instructions listed here: https://forums.pokemmo.eu/index.php?/topic/56196-managing-ram-usage-of-pokemmo-in-windows/ We're sorry for any inconvenience caused. Good luck! :)
  4. BrokenBulb

    Hello :)

    Welcome back Hakune! If you require assistance do not hesitate to contact me! c:
  5. Hello! We're sorry to hear you're having difficulties to login. If you lost access to your old email and are willing to change it, please contact us here: https://forums.pokemmo.eu/index.php?/forum/47-support-request/
  6. Hello! Try re-logging and see if this brings back the platform. Otherwise use the /unstuck command and stand still for 120 seconds, then you will be teleported home. Good luck and sorry for the inconvenience! c:
  7. Make sure to also check your junk email. If you waited over 48 hours and didn't receive the security code yet, please contact us here: https://forums.pokemmo.eu/index.php?/forum/47-support-request/
  8. BrokenBulb

    Johto

    Hello! Johto is far on our priority list and we don't plan to release it anytime soon. We currently have to focus on bug fixes and adding missing content. :)
  9. Hello! If you've waited over 48 hours and the email still hasn't changed, please contact us through the link below: https://forums.pokemmo.eu/index.php?/forum/47-support-request/
  10. As long as you don't play on multiple sessions on the same device you're fine.
  11. Hello taw525, We're sorry to hear you had bad experiences here in PokeMMO. Captchas are used in order to spot possible bots/macros, and players are given a short amount of time to submit them. However, if you ever fail to submit one on time and end up getting yourself banned, don't panic, it's not over yet. You can always contact us through the Ban Appeal form below: https://forums.pokemmo.eu/index.php?/forum/37-ban-appeal/ I hope the above is useful to you. If you require any further information, feel free to contact me. :)
  12. Hello! You can only link Pokemon, items, and cosmetics. You cannot link obtained gym badges. c:
  13. Do you have any mods on? If so, try disabling them and see if anything changes. :)
  14. Asking where to get ROMs is a bannable offence. We can't help you find them as they're copyrighted.
  15. This is most likely to be happening due to outdated graphics card drivers, try updating them. :)
  16. What's the device you're using? It could be unsupported. Not all Android devices can run the game smoothly.
  17. Try repairing your client. If that won't fix the issue, try getting your Black/White ROM from another source. It is recommended to use English ROMs as translated ones may have graphical issues.
  18. Players used to encounter this error during the maintenance a few weeks ago. However, this shouldn't be an issue as of now. You could try getting in contact with the support staff in the link below: https://forums.pokemmo.eu/index.php?/forum/47-support-request/ Hope this helps! c:
  19. You can ask an online member of the staff or a trusted friend to trade with. If a fraud happens in the future you can always file a player report here. :)
  20. Alternatively, you can delete your character in Character Selection popup and create a new one under the same username in your preferred starting region. The time needed to be able to delete a character is 48 hours after its creation date. :) You will need both Fire Red and Emerald ROMs in order to play in Hoenn. ^^
  21. Hi! Enjoy your stay here in PokeMMO! ^^ If you have any questions regarding the game, do not hesitate to contact me! c:
  22. You can make up to 3 characters per account, and you can make infinite accounts using the same email.
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