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BrokenBulb

Game Master
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Everything posted by BrokenBulb

  1. Hola, En el futuro, incluya una traducción al inglés cuando publique, ya que es un requisito en los foros. Normalmente, recibirás un mensaje para reproducir usando el renderizador ANGLE, pero como tu dispositivo es de 32 bits, no lo admite. No hay nada que podamos hacer para ayudar en este caso y solo podemos sugerirte que juegues en un dispositivo diferente. Puede intentar actualizar los controladores de gráficos, pero no esperamos que esto sea útil. Lamento que no podamos ayudar más. - Hello, In the future, please include an English translation when posting as it is a requirement on forums. Normally, you would receive a message to play using ANGLE renderer, but since your device is 32-bit it does not support it. There isn't anything we can do to help in this case and we can only suggest that you play in a different device. You can try updating your graphics drivers, but we don't expect this to be helpful. I'm sorry we couldn't help further.
  2. Hello, Unfortunately, this platform is not supported. You can find all supported platforms here: https://pokemmo.com/en/downloads Hope this helps!
  3. Hello, Please report this incident at https://support.pokemmo.com under Player Reports > Real Money Trading type so we can investigate. Thank you!
  4. Hello, We've made an article that explains this feature including the amount of time needed for the character name to become available: https://support.pokemmo.com/knowledgebase/article/character-name-reservation Hope this helps!
  5. Hello, You need to select "Yes" on that popup and the updater will automatically install the latest update. If you're getting any errors you can instead uninstall the old game client and install the latest version here: https://pokemmo.com/downloads Hope this helps!
  6. Hello! It is perfectly fine to create a second account. You can have up to 3 characters per account and unlimited accounts per email. If you wish to play with multiple accounts simultaneously however, you'll have to use a different device for each account. Hope this clarifies!
  7. Hello! Please contact us on our support platform with your in-game account so we can investigate the cause of this issue: https://support.pokemmo.com Thank you!
  8. Hello and welcome back! Anything from the last decade should do as PokeMMO isn't a heavy game, however if your hardware is too old you may be unable to run it or encounter graphical glitches. You can download the game here: https://pokemmo.com/en/downloads/windows Hope this helps!
  9. Hello! What is your character name? Also, it's best to ask for help with trade evolutions in the global chat in-game as you may be offline the moment we reply here.
  10. ¡Hola! Crea un ticket en nuestra plataforma de soporte con tu cuenta del juego para que podamos investigar este problema: https://support.pokemmo.com Además, incluya una traducción al inglés en sus publicaciones futuras, ya que es un requisito en nuestros foros. ¡Gracias! - Hello! Please make a ticket on our support platform with your in-game account so we can investigate this issue: https://support.pokemmo.com Also, please include an English translation on your future posts as it is a requirement on our forums. Thank you!
  11. 您好!请使用您的游戏内账号在我们的支持平台上联系我们,以便我们调查此问题: https://support.pokemmo.com 谢谢!
  12. Hello! Please create a ticket under Support Request > Technical Issue so we can investigate this issue: https://support.pokemmo.com Login with your in-game account. Thanks!
  13. Hello! What is your in-game name? Also, I recommend asking in the Global chat in-game next time as you may be offline when you get a response on forums.
  14. ¡Hola! Puedes apelar las sanciones en nuestra plataforma de soporte con tu cuenta del juego: https://support.pokemmo.com Además, recuerde incluir una traducción al inglés al publicar. ¡Gracias! - Hello! You can appeal punishments on our support platform with your in-game account: https://support.pokemmo.com Also, please remember to include an English translation when posting. Thank you!
  15. Hello, For such requests you will need to contact us at https://support.pokemmo.com with your in-game account. Thank you!
  16. Hello! The mobile version of PokeMMO only supports mods currently and most of them should be compatible. You can import mods by going to the login screen menu and selecting Mod Management. Hope this helps! Let me know if you have any additional questions.
  17. Hello, unfortunately this isn't possible as account sharing is against the rules. However, if your friend wishes to he can transfer all of his assets to you. Hope this clarifies!
  18. Hello! You can ask this question on your ban appeal ticket and we'll let you know there. Thank you!
  19. Hello! The issue has been resolved, we apologize for the inconvenience. Thank you for your report!
  20. Hello! The issue has been resolved now, we apologize for the inconvenience. Thank you for your report!
  21. Hello! Feel free to report this bug on our support platform: https://support.pokemmo.com Login with your in-game credentials and create a ticket under Bug Reports > Other type. And as MardukUchiha mentioned, this is only visual and won't affect your gameplay. Re-logging should fix it as well. Thank you!
  22. Hello! You can appeal your ban on our support platform: https://support.pokemmo.com Make sure you're logged in with the affected account. Thank you!
  23. Hello! It is perfectly fine to remotely control your PC to play PokeMMO. I hope this clarifies!
  24. Hello! It is perfectly fine to transfer assets between your characters/accounts. Let me know if you have any additional questions!
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