BrokenBulb
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Posts
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Posts posted by BrokenBulb
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Hello! This is indeed a known platform issue we've been investigating. I see you've contacted us about the ban, please remain patient and wait for a response.
Thank you!
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Hello! This is a known platform issue, please contact us on support with another account and we will look into this and see what can be done:
Select "Support Request > Other" type.
Thank you!
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Hello! Make sure you have enough storage on your device and try again. If the problem persists, you can reach out to us here with your game account:
Hope this helps!
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Hello! You can appeal your ban here with your game account: https://support.pokemmo.com
Keep in mind that ban appeal decisions are final.
What do you mean the page refreshes? Are you getting any errors? Also if it's a 3 day or shorter ban you are unable to appeal but you can contact a SGM for clarification if you're not sure why you got banned. Bans issued more than 6 months ago can also not be appealed.
Thank you!
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¡Hola! Cree un informe de error aquí con su cuenta de juego y lo investigaremos: https://support.pokemmo.com
Incluya una traducción al inglés en sus publicaciones futuras, ya que es parte de las reglas.
¡Gracias!
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Hello! Please create a bug report here with your game account and we will look into this: https://support.pokemmo.com
Please include an English translation on your future posts as it is part of the rules.
Thank you!
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2 minutes ago, Chrissywhispers said:
I’ve downloaded google play onto my tablet successfully. I downloaded RaR, I go to pokemmo. Download. Android. Download apk. When I go to click the downloaded file my only option is open with RAR or wps office for Amazon. I can’t manage to get it to install
Try opening the .apk from your file manager instead and let me know if it works
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Hello! What's the problem preventing you from installing?
Did you download the Android version?
https://pokemmo.com/downloads/android
A screenshot would be helpful as well to identify the problem. Thank you!
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Hello! We are aware of this please remain patient until the game is back.
Thank you!
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Hello and welcome to PokeMMO!
I recommend joining our Discord server to make friends and receive notifications for events and creator content: https://pokemmo.com/discord
Feel free to ask any questions! I wish you the best of luck on your adventure ^^
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Hello! If you'd like to delete your account you can let us know here: https://support.pokemmo.com
Login with your in-game account credentials.
Hope this helps!
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Hello! You can appeal your ban here using your in-game account: https://support.pokemmo.com
Keep mind that ban appeal decisions are final so you can only appeal once.
Thank you!
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¡Hola! Incluya una traducción al inglés cuando publique en otro idioma, ya que es parte de las reglas, ¡gracias!
Una forma de transferir artículos entre cuentas es enviarlos por correo desde una PC Pokecenter, esto viene con una pequeña tarifa de dinero por cada correo.
Sin embargo, si tiene varias cuentas, puede intercambiar cosas entre ellas siempre que use dispositivos separados. Por ejemplo, puede enviar artículos de un personaje a una segunda cuenta y luego transferirlos a otro personaje desde la cuenta original para que no tenga que enviarlos por correo.
¡Espero que esto ayude! Dejame saber si tienes algunas preguntas adicionales. ^^
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Hello! Please include an English translation when posting in another language as it is part of the rules, thank you!
One way to transfer items between accounts is to mail them from a Pokecenter PC, this comes with a tiny money fee unfortunately for each mail.
If you have multiple accounts however you are free to trade stuff between them as long as you are using separate devices. For example you can send items from one character to a second account and then transfer them back to another character from the original account so you don't have to mail them.
Hope this helps! Let me know if you have any additional questions. ^^
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Hello! You can appeal your ban via this link with your game account credentials: https://support.pokemmo.com
Keep in mind that ban appeal decisions are final, so if your appeal is declined you won't be able to appeal again. Unless told otherwise you are free to create a new account to play however.
Thank you!
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Hello! Not sure if already solved but are you getting a fatal render error message before the game crashes? If so, submit an error report via the popup and send the copied error code on the support platform so staff can look into it (select Support Request > Client Crash): https://support.pokemmo.com
If no error is shown make a ticket at Support Request > Technical Issue instead. ^^
- hamizoss and Edwardinho
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Do you get any errors when importing the roms or is the game just doing nothing when you import them? Also, what is your device brand and model? If its a Xiaomi, try enabling MIUI optimization on your phone's developer settings and try again.
Let me know if this helps!
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Hello! You can't login at the main website, it's only used create accounts and for utilities like password reset. You can login only in-game and on the support website (https://support.pokemmo.eu). Also keep in mind that forum accounts are separate from in-game ones so you'll have to create a game account at https://pokemmo.eu/account if you don't have one yet.
Hope this helps!
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¿Ha reiniciado el router como he mencionado anteriormente? Esto generalmente soluciona la mayoría de los problemas de conexión.
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Did you restart the router itself as I mentioned above? This usually fixes most connection issues.
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¡Hola! Lo siento de saber que usted perdió su Meowth, pero por desgracia no hay nada que se pueda hacer para revertir evoluciones, por favor más cuidado en el futuro y asegurarse de que su conexión a Internet es estable a evitar problemas de conexión.
Además, por favor incluya una traducción al Inglés al publicar en otro idioma, ya que es parte de las reglas del foro. ¡Gracias!
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Hello! I'm sorry to hear that you lost your Meowth, but unfortunately there's nothing that can be done to revert evolutions, please be more careful in the future and ensure that your internet connection is stable to avoid connection issues.
In addition, please include an English translation when posting in another language as it is part of the forum rules. Thank you!
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Hello! Try waiting a bit more and make sure you've checked your junk/spam mail folders. If you still don't receive the code this could mean that your email address is invalid so in this case it will need to be changed by contacting us here with your game account: https://support.pokemmo.eu
Create your ticket in Support Request → Email Issue subtype. If you get redirected to the website's email change page use this page instead to change your email.
Hope this helps!
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¡Hola! Este parece ser un problema con su conexión a Internet en casa, volver a conectarse a Wi-Fi y reiniciar su ayuda poder router. Además, si utiliza una VPN intente desactivarla.
Que me haga saber si alguna de estas soluciones ayuda.
Además, por favor incluya una traducción al Inglés al publicar en otro idioma, ya que es parte de las reglas del foro. ¡Gracias!
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Hello! This seems like an issue with your home internet connection, reconnecting to Wi-Fi and restarting your router may help. Also, if you use a VPN try disabling it.
Let me know if any of these solutions help.
In addition, please include an English translation when posting in another language as it is part of the forum rules.
Thank you!
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你好! 确保你已经检查了你的垃圾和垃圾邮件文件夹，并且你使用的是正确的电子邮件地址。如果你仍然无法收到密码重置链接，请在这里用一个新账户与我们联系，我们将看看能做些什么：https://support.pokemmo.eu
谢谢你！
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¡Hola! Por favor, no hacer acusaciones públicas contra los jugadores. Si cree que un jugador está rompiendo las reglas, puede reportar el incidente aquí con su cuenta de juego: https://support.pokemmo.eu
Además, por favor incluya una traducción al Inglés al publicar en otro idioma, ya que es parte de las reglas del foro.
¡Gracias!
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Hello! Please do not make public accusations against players. If you believe a player is breaking the rules, you can report the incident here with your game account: https://support.pokemmo.eu
In addition, please include an English translation when posting in another language as it is part of the forum rules.
Thank you!
Aún No me permite instalar..
in General Discussion
Posted
¡Hola! Puede ponerse en contacto con nosotros en el soporte de PokeMMO con su cuenta de juego y veremos si se puede hacer algo:
https://soporte.pokemmo.com
Además, incluya una traducción al inglés cuando publique en otro idioma, ya que es parte de las reglas.
¡Gracias!
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Hello! You can contact us on PokeMMO Support with your game account and we'll see if anything can be done:
https://support.pokemmo.com
In addition please include an English translation when posting in another language as it is part of the rules.
Thank you!