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BrokenBulb

Game Master
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Everything posted by BrokenBulb

  1. Don't worry, I promise it will be quick and painless 😄
  2. Separate devices are only needed if you want to use multiple accounts at the same time, I mentioned this because we don't encourage running multiple game instances simultaneously on a single device. If you simply use one account at a time, no matter how many accounts, on a single device, that's totally fine. 🙂 Using the same email helps organize the accounts and recovering passwords/usernames will be much easier as you will only need one email, but you are not required to do so. It is totally up to you.
  3. Hello! It is perfectly fine to create as many characters/accounts as you want and transfer assets between them, just make sure you're using separate devices if you plan on logging into multiple accounts simultaneously. Hope this helps, let me know if you have any additional questions!
  4. Event Description Professor Juniper needs some additional data in order to discover special Pokemon traits. However, doing this all on her own will take ages so she is asking for everyone's help to obtain Pokemon data from around the world. Do you have what it takes to fulfill this task, trainer? Date Friday, 24th March 2023 Time 21:00 UTC / 17:00 ET / 14:00 PT / Time Zone Converter Location Professor Juniper's Lab at Nuvema Town, Unova, Channel 1 Prize 2 x 100 RP Voucher per round (10 rounds total) Rules Event information will be broadcast over Global chat. There will be 10 rounds in which a Pokemon species and nature will be given by the event host. Players will then search for and capture that Pokemon, and the first to show it in Normal chat at the event venue will win the round. Note that any catchable Pokemon from any of the four regions may be selected so ensure all regions complete to participate fully. The winner of a round will receive two 100 Reward Point vouchers for their trouble. You must link the Pokemon in Normal chat at the event venue, no other chat will be accepted Pokemon must be obtained after the required Pokemon are revealed in chat You may not breed the Pokemon for an entry You must be the OT of the Pokemon You may not trade another player or use the GTL to acquire the required Pokemon You may only win up to 2 total rounds maximum. Any attempts to cheat such as submitting an invalid entry will result in disqualification Host: BrokenBulb
  5. ¡Hola! Sea paciente y espere una respuesta en su ticket de apelación de prohibición. Además, la próxima vez incluya una traducción al inglés, ya que es parte de las reglas. ¡Gracias! - Hello! Please remain patient and wait for a response on your ban appeal ticket. Also, next time please include an English translation as it is part of the rules. Thank you!
  6. 你好! 您可以在此处使用您的游戏帐户对禁令提出申诉:https://support.pokemmo.com 创建票证后请在等待回复时保持耐心,并记住禁令上诉决定是最终决定。 谢谢你!
  7. ¡Hola! Puedes apelar la prohibición en nuestra plataforma de soporte iniciando sesión con la cuenta afectada y creando un ticket de Apelación de prohibición: https://support.pokemmo.com Además, incluye una traducción al inglés en tus futuras publicaciones. ¡Gracias! - Hello! You can appeal the ban on our support platform by logging in with the affected account and creating a Ban Appeal ticket: https://support.pokemmo.com Also, please include an English translation on your future posts. Thank you!
  8. Hello! Please contact us here with your game account at Support Request > Technical Issue: https://support.pokemmo.com Include your phone model and Android version as well. Thank you and have a nice day! 😄
  9. Hello! Thank you for your interest in applying for the CM role, however all applications need to be sent via our support platform at Staff Applications > CM Application: https://support.pokemmo.com Login with your in-game account details. You'll also find the requirements and tasks for the CM role there. Good luck! ^^
  10. Hello! Please remain patient and wait for a response on your ticket. Thank you!
  11. Hello! Feel free to contact us via support after your ban expires and we'll try to find out what may have caused this and give you advice accordingly: https://support.pokemmo.com Thank you!
  12. Hello! It is not allowed to run multiple game instances simultaneously on the same device, you must use separate devices for each account. If you don't have a second device you can mail the items to your other account and then login on it to claim them. About app cloning software, we don't encourage the use of them with PokeMMO. Hope this helps!
  13. Hello! Fairy type was introduced in Gen 6 and PokeMMO only has moves/species up to Gen 5 with Gen 8 battle mechanics/learnsets. There is no information about the addition of this type but if anything's going to be released it will most likely be announced here on the forums. Hope this helps!
  14. Hello! I will be closing this thread as team-exclusive shops belong to the team's club section. Feel free to repost your shop if you remove this requirement however. Thank you!
  15. Hello! The only information we know is that it's coming this spring: Hope this helps!
  16. Hello! You can appeal the ban here by logging in with the affected account: https://support.pokemmo.com Keep in mind that ban appeal decisions are final. Thank you!
  17. Hello! Try contacting us through support at Support Request > Email Issue type: https://support.pokemmo.com Thank you!
  18. Hello! The captcha is an automatic and random system check which ensures users are playing legitimately. It cannot be turned off. We recommend always replying to them when you receive one. I'm sorry for the inconvenience, have a good day!
  19. ¡Hola! Puede ponerse en contacto con nosotros en el soporte de PokeMMO con su cuenta de juego y veremos si se puede hacer algo: https://soporte.pokemmo.com Además, incluya una traducción al inglés cuando publique en otro idioma, ya que es parte de las reglas. ¡Gracias! - Hello! You can contact us on PokeMMO Support with your game account and we'll see if anything can be done: https://support.pokemmo.com In addition please include an English translation when posting in another language as it is part of the rules. Thank you!
  20. Hello! This is indeed a known platform issue we've been investigating. I see you've contacted us about the ban, please remain patient and wait for a response. Thank you!
  21. Hello! This is a known platform issue, please contact us on support with another account and we will look into this and see what can be done: https://support.pokemmo.com Select "Support Request > Other" type. Thank you!
  22. Hello! Make sure you have enough storage on your device and try again. If the problem persists, you can reach out to us here with your game account: https://support.pokemmo.com Hope this helps!
  23. Hello! You can appeal your ban here with your game account: https://support.pokemmo.com Keep in mind that ban appeal decisions are final. What do you mean the page refreshes? Are you getting any errors? Also if it's a 3 day or shorter ban you are unable to appeal but you can contact a SGM for clarification if you're not sure why you got banned. Bans issued more than 6 months ago can also not be appealed. Thank you!
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