BrokenBulb

Please enable Alternative File Selection Mode by pressing the gear icon at the top right corner and let me know if the files show up this way. Thanks!

Hello! What is the brand and model of your tablet? Also, do the files not appear on your file manager at all or is the game not recognizing them after importing? Let me know if you're any errors too. Thank you!

Hello, This is not the right place to appeal bans, please login with your account on our support website and create a ban appeal ticket: https://support.pokemmo.com Thank you!

Hola, Puede apelar las prohibiciones en nuestro sitio web de soporte iniciando sesión con la cuenta afectada y creando un ticket en el tipo de Apelación de prohibiciones: https://support.pokemmo.com Si ya presentó una apelación y fue rechazada, no se puede hacer nada y su cuenta permanecerá prohibida. A menos que se indique lo contrario, eres libre de seguir jugando con una cuenta nueva. Además, incluya una traducción al inglés en sus publicaciones futuras, ya que es un requisito en los foros. ¡Gracias! - Hello, You can appeal bans on our support website by logging in with the affected account and creating a ticket under Ban Appeal type: https://support.pokemmo.com If you've already made an appeal and it was rejected, there is nothing that can be done and your account will remain banned. Unless told otherwise, you are free to continue playing with a new account. Also, please include an English translation on your future posts as it is a requirement on forums. Thank you!

Hello, Usage of VPNs is not against the rules. Hope this clarifies!

Hello, You can appeal bans on our support website by logging in with your in-game account and creating a ticket under Ban Appeals type: https://support.pokemmo.com Keep in mind that ban appeal decisions are final and you cannot appeal twice for the same punishment.

Hello, Captchas are automatic and cannot be disabled, you can learn more here: https://support.pokemmo.com/knowledgebase/article/captchas

Hola, En el futuro, incluya una traducción al inglés cuando publique, ya que es un requisito en los foros. Normalmente, recibirás un mensaje para reproducir usando el renderizador ANGLE, pero como tu dispositivo es de 32 bits, no lo admite. No hay nada que podamos hacer para ayudar en este caso y solo podemos sugerirte que juegues en un dispositivo diferente. Puede intentar actualizar los controladores de gráficos, pero no esperamos que esto sea útil. Lamento que no podamos ayudar más. - Hello, In the future, please include an English translation when posting as it is a requirement on forums. Normally, you would receive a message to play using ANGLE renderer, but since your device is 32-bit it does not support it. There isn't anything we can do to help in this case and we can only suggest that you play in a different device. You can try updating your graphics drivers, but we don't expect this to be helpful. I'm sorry we couldn't help further.

Hello, Unfortunately, this platform is not supported. You can find all supported platforms here: https://pokemmo.com/en/downloads Hope this helps!

Hello, Please report this incident at https://support.pokemmo.com under Player Reports > Real Money Trading type so we can investigate. Thank you!

Hello, We've made an article that explains this feature including the amount of time needed for the character name to become available: https://support.pokemmo.com/knowledgebase/article/character-name-reservation Hope this helps!

Hello, You need to select "Yes" on that popup and the updater will automatically install the latest update. If you're getting any errors you can instead uninstall the old game client and install the latest version here: https://pokemmo.com/downloads Hope this helps!

Hello! It is perfectly fine to create a second account. You can have up to 3 characters per account and unlimited accounts per email. If you wish to play with multiple accounts simultaneously however, you'll have to use a different device for each account. Hope this clarifies!

Hello! Please contact us on our support platform with your in-game account so we can investigate the cause of this issue: https://support.pokemmo.com Thank you!

Hello and welcome back! Anything from the last decade should do as PokeMMO isn't a heavy game, however if your hardware is too old you may be unable to run it or encounter graphical glitches. You can download the game here: https://pokemmo.com/en/downloads/windows Hope this helps!