BrokenBulb

Hello! There is a sound issue on Android devices running Android 11 that causes the game to close. Disabling music in PokeMMO Settings > Sound while you are in Kanto and Hoenn regions should prevent the game from closing. This issue does not happen in Unova and Sinnoh regions so feel free to re-enable sound while you are in these regions. If we find a solution to this, it will be available in a future update, but for now you'll have to play with sound off. I apologize for the inconvenience, have a nice day! ^^

Hello! This looks like an issue with your graphics card, try re-installing your drivers and ensure they are updated: https://www.amd.com/en/support Let me know if this helps!

Welcome to PokeMMO! I'm glad you're enjoying the game, feel free to ask questions if you have any. If you need to contact the staff team for reports, technical support, etc. you can do so here with your game account: https://support.pokemmo.eu Have fun on your adventure! 😄

Hello! It has been stated before that this feature is not feasible due to the cost of machine translation services. Since there is already a suggestion for this feature, I will close this one. https://forums.pokemmo.eu/index.php?/topic/140119-give-us-a-toggle-option-to-auto-translate-everything-to-our-native-language-for-chats/ Have a nice day!

Olá! Lembre-se de incluir uma tradução em inglês ao postar em outro idioma; isso faz parte das regras do fórum. Se você se lembra do seu nome de usuário / senha, mas não tem acesso ao seu e-mail, você pode nos contatar aqui em Solicitação de suporte -> Problema de e-mail para solicitar uma alteração de e-mail: https://support.pokemmo.eu Se você não sabe sua senha / e-mail, crie uma nova conta de jogo e crie um tíquete em Solicitação de suporte -> Outro e veremos o que podemos fazer. Obrigado! - Hello! Please remember to include an English translation when posting in another language, it's part of the forum rules. If you remember your username/password but don't have access to your email you can contact us here at Support Request -> Email Issue to request an email change: https://support.pokemmo.eu If you don't know your password/email please make a new game account and create a ticket at Support Request -> Other and we'll see what we can do. Thank you!

Hello everyone, please include an English translation when posting in another language as it is part of the forum rules. https://forums.pokemmo.eu/index.php?/announcement/11-rules-for-ingame-forums/ Thank you!

Hello! To request an email change please follow these steps: - Log into the game from your phone since you can access your account from there. - Open the game menu and tap "Support Request". - Create a ticket at Support Request -> Email Issue and select a new email which you have access to. About your older account, you can create another ticket at Support Request -> Other and we'll see what we can do to recover it. ^^

Hello! Some Android devices have issues updating the game so you'll have to uninstall it and re-install it from our website: https://pokemmo.eu/downloads/android If we find a solution, it will be available in a future update but for now you'll need to re-install the game whenever you have difficulties updating. I'm sorry we're not able to help further. Have a nice day.

Hello! Were you able to login? If not, make sure you are using your account name and not your character name to login (and not your forum account because those are separate from in-game ones). If you forgot your account name, you can use this page to retrieve it: https://pokemmo.eu/account_forgot_username/ Let me know if it helps!

Hello! Please uninstall the game and re-install it from our website. Make sure you select Windows client and not the portable one: https://pokemmo.eu/downloads/windows If re-installing doesn't work, try updating your graphics drivers by running Windows Update or at your manufacturer's website. You can find a detailed guide here: https://forums.pokemmo.eu/index.php?/topic/43701-pixel-format-not-accelerated-on-startup/ If none of these solutions work, this means that your computer does not meet the minimum requirements to play PokeMMO. I'm sorry we're not able to help further. Have a nice day.

Use the "Other" subtype since you're trying to recover an account. Character Recovery subtype is only for characters you deleted.

Hello! Please check your junk/spam mail in case the email ended up there. If you still can't find it, please create another in-game account and contact us here using its credentials and we'll see what we can do: https://support.pokemmo.eu Thank you!

Hello and welcome! 😄 I'm happy you're enjoying the game, feel free to ask any questions you may have. ^^ Join our Discord as well if you'd like, it's a great place for asking questions and making friends and we also have notifications for events/tournaments/announcements: https://pokemmo.eu/discord If you need to contact the staff team for reports, support, etc. you can use our support platform with your game account: https://support.pokemmo.eu Have fun on your adventure here at PokeMMO!

你好！ 请使用另一个帐户在此处报告此事件，以便我们进行调查：https://support.pokemmo.eu 另外，以后如果想用中文发帖，请使用中文论坛。 在英文论坛中，您必须包含英文翻译。 https://forums.pokemmo.eu/index.php?/forum/279-general-chinese/ 谢谢！ - Hello! Please report the incident here with another account so we can investigate: https://support.pokemmo.eu In addition, please use the Chinese forum in the future if you want to post in Chinese. In the English forum you must include an English translation. https://forums.pokemmo.eu/index.php?/forum/279-general-chinese/ Thank you!

The winner would be drawn with the currently sold tickets. ^^