Hello Stranger!
My name is Seroman and ive been playing this game for 310 hours maximum. But ive been active for 2-3 months and i know alot of stuff new people don't know about this community/which items that work or dont work/CMs/GMs/DEV and head moderators. There is a staff membership in the anouncements forums but, lets stick to your issue. If there is ANYTHING, you want help with and you feel that you can't handle it yourself. Please ask me on this forum here and i will do whatever i can to provide you that help you need. Thank you.
Regards / Seroman, Happy Gaming! ;)