Club Moderation Staff:
What to consider before applying for a club:
We offer three types of clubs to our users; open, closed and private.
Open clubs: Clubs that anyone can see and join. These clubs will be subject to regular moderation by our staff club moderators.
Closed clubs: Clubs that anyone can see in the directory, but joining must be approved by a Club Leader or Club Moderator. Non-club-members who view the club will only see the member list - not the recent activity or content areas. The nature of these types of clubs allow for laxer moderation, staff moderators will only get involved in cases of extreme rule breaking.
Private clubs: Offer the same features as closed clubs but are entirely invisible to anyone who is not a member. For this reason we recommend you do not use this format for guild clubs, however it can be utilised for PSL teams in the future.
*Please reference club specific rules to view regulations in detail.*
How to apply for a team club:
To be eligible for a club, the team must exist in game and the leader of the team must make the application. Applications need to be sent to a Club Moderator (listed above) who will make the necessary verification before creating the forum club and assigning leadership.
What happens once the club is created?:
The club leader will be responsible for assigning moderators for their clubs. It is essential that moderators are chosen carefully, especially in the case of closed clubs where they will be entirely responsible for its upkeep. How to assign permissions are outlined below.
Once created, a club leader will be able to edit the description of a club and also create topics. Topics are similar to sub forums, so you will be able to categorise content via this method.
Brief user guide for club moderation:
Editing permissions of a user:
Club leaders are able to appoint moderator status to a member through “Members” tag.
The highlighted button next to the user’s name will give you the option to do so, club leaders can additionally revoke moderator status this way. Both club leaders and moderators are allowed to remove a member from a club via this method also.
Moderating tools: What they mean and how to use them.
As a club moderator, you will have access to the following moderating tools:
Pin/Unpin Topic: This tool will ensure your chosen thread will remain at the top of your sub-forum. This is helpful to use when you want to give prominence to a thread’s content (announcements for example).
Hide Content: This removes a post or thread from public view. Please be advised when you hide content you will not be able to unhide it and will need to escalate this to a staff Club Moderator.
Move Content: This allows you to move a thread from one topic section to another.
Lock/Unlock Topic: Locking a topic will restrict any members that don't have moderator status from posting in it. Unlocking a topic will allow content to be posted again.
Reply to locked Topic: Club leaders and moderators will be able to make posts in locked topics.
Using the Moderation Actions at the top of a thread is one of the easiest ways to manage a topic. Here you will be able to access all of the above actions. However if you wish to remove specific posts this can be actioned by utilising the checkbox in the right hand corner of a post, this will prompt a moderator toolbox to appear at the bottom of your screen. As you can see from the below screenshot, it will allow you to remove more than one post at once if needed.
When hiding content you will be prompted to give a reason for removal. This is helpful to do as it provides an explanation to your fellow moderators as to why certain content has been removed.
Is there a limit on the amount of moderators a club can have?
For now we are putting a cap on the amount of moderators a club can have, 10 moderators including the leader. This figure is not set in stone and is subject to change depending on feedback.
What happens if a club leader goes inactive?
A guild Executive should message a Club Moderator on the forums.
Why are clubs replacing the Round Table?
In short, we would like to give you (the players) more control over the content you post. Ultimately we would like team clubs to be an alternate place for guilds to socialise outside of the game.
Are there plans to introduce other types of clubs?
We are discussing the prospect of allowing players to transfer Multimedia threads into clubs. But for now we are trialling this features success and will rely on feedback from you all to help make any necessary improvements.
Who do I contact with questions or problems regarding clubs?
Your first port of call should be a staff club moderator, if they are unable to help you they will escalate it to a higher member of staff.
Any recommended reading?